Customer Care
Shipping Information
Where We Ship
We currently ship across the United States and Canada. If you'd like to order from elsewhere, please contact us and we'll do our best to help.
Processing & Delivery Time
Many of our pieces are made-to-order and crafted individually for you. Please allow approximately 4–6 weeks from your order date to delivery, which includes production and shipping time. Ready-to-ship items may arrive sooner. If you need an outfit by a specific date, reach out before ordering and we'll advise on timing.
Shipping Costs
- Free shipping on all orders over $50.
- Orders under $50: shipping is calculated at checkout based on your destination, so you always see the exact cost before paying.
Tracking Your Order
Once your order ships, you'll receive a shipping-confirmation email with a tracking link. See our Track Your Order page for details.
Duties & Taxes
Orders shipped to Canada may be subject to import duties or taxes determined by customs. Any such charges are the responsibility of the recipient.